Niubalus Logistics Limited
Last updated: 15 January 2026
Niubalus Logistics Limited (“Niubalus”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information collected through our website https://staging.niubaluslogistics.com.pg and in the course of our operations.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable laws and best practice, including principles consistent with the Papua New Guinea Data Protection and Privacy expectations, international aviation, ICT, and logistics standards.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Clients, partners, suppliers, and stakeholders
- Individuals who communicate with us electronically or in person
- Users of services related to logistics, drone operations, connectivity, and digital infrastructure
This policy does not apply to third-party websites linked from our site.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full name
- Organisation or company name
- Email address
- Phone number
- Job title
- Location or region (non-precise)
- Any personal information voluntarily provided via contact forms, emails, or proposals
2.2 Operational and Technical Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the website
- Referral source
2.3 Service-Specific Information
Where relevant to service delivery, we may collect:
- Logistics delivery details
- Project or deployment information
- Drone operation coordination data
- Connectivity or infrastructure requirements
Note: Niubalus Logistics Limited does not intentionally collect sensitive personal data such as health records, biometric identifiers, or financial card details through its public website.
3. How We Use Your Information
We use collected information to:
- Respond to enquiries and requests
- Provide logistics, drone, and ICT-related services
- Prepare proposals, quotations, and project documentation
- Communicate operational updates and service information
- Improve website performance and user experience
- Ensure safety, compliance, and operational integrity
- Meet legal, regulatory, and contractual obligations
We do not sell, rent, or trade personal information.
4. Legal Basis for Processing
We process personal information based on:
- Your consent
- Contractual necessity
- Legitimate business interests
- Legal and regulatory obligations
- Public interest operations (e.g. disaster response, medical logistics)
5. Disclosure of Information
We may share information with:
- Government agencies and regulators (where required)
- Aviation, telecommunications, and logistics authorities
- Project partners and subcontractors (under confidentiality obligations)
- IT service providers, hosting providers, and cloud platforms
- Legal or professional advisers
All third parties are required to handle information securely and lawfully.
6. Drone Operations and Data Collection
As part of our drone operations, Niubalus may collect:
- Aerial imagery and mapping data
- Environmental and situational awareness data
- Telemetry and flight performance data
This data is collected strictly for:
- Logistics coordination
- Medical delivery verification
- Environmental monitoring
- Disaster response
- Infrastructure planning
- Regulatory compliance
We do not use drone data for surveillance of individuals without lawful authority or consent.
7. Cookies and Analytics
Our website may use cookies or similar technologies to:
- Improve site functionality
- Understand usage patterns
- Enhance user experience
You may disable cookies via your browser settings. Doing so may affect some website functionality.
8. Data Storage and Security
We implement appropriate technical and organisational safeguards, including:
- Secure hosting environments
- Access control and authentication
- Encrypted communications where applicable
- Operational and staff confidentiality protocols
While we take reasonable measures to protect data, no system can be guaranteed 100% secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil operational and contractual requirements
- Meet legal and regulatory obligations
- Resolve disputes or enforce agreements
Data no longer required is securely deleted or anonymised.
10. International Data Transfers
Where operationally required, information may be processed or stored outside Papua New Guinea. In such cases, we ensure appropriate safeguards are in place to maintain privacy and security standards.
11. Your Rights
You may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion where lawful
- Withdraw consent (where applicable)
- Lodge a complaint regarding data handling
Requests can be made using the contact details below.
12. Children’s Privacy
Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.
Continued use of our website constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Niubalus Logistics Limited
📧 Email: info@niubaluslogistics.com.pg
🌐 Website: https://staging.niubaluslogistics.com.pg